Privacy Policy

Effective Date: 17 March 2025

1. Introduction

Welcome to Getaway Safari ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, https://getawaysafari.com (the "Site"), and use our services.

2. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, postal address, date of birth, and passport details.​

  • Booking and Transaction Information: Travel itineraries, accommodation details, payment information, and transaction history.​

  • Technical Information: IP address, browser type, operating system, referring URLs, and pages viewed.​

  • Cookies and Tracking Technologies: Information collected through cookies and similar technologies to enhance user experience and analyse website traffic.​

3. How We Collect Information

We collect personal information through:

  • Direct Interactions: When you fill out forms, make bookings, subscribe to newsletters, or contact us directly.​

  • Third-Party Sources: We may receive information about you from third parties, such as travel partners and service providers.​

4. Use of Personal Information

We use your personal information for the following purposes:

  • To Provide Services: Processing bookings, managing travel arrangements, and providing customer support.

  • To Improve Our Services: Analysing user behaviour to enhance our offerings and user experience.​

  • Marketing Communications: Sending promotional materials, newsletters, and special offers, provided you have consented to receive such communications.​

  • Legal Obligations: Complying with legal and regulatory requirements.​

5. Disclosure of Personal Information

We may share your personal information with:

  • Service Providers: Third-party vendors who assist in providing our services, such as airlines, hotels, payment processors, and IT support.​

  • Legal Authorities: When required by law or to protect our rights and interests.​

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.​

6. International Data Transfers

As part of our services, your personal information may be transferred to and processed in countries outside of New Zealand. We will ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.​

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Under the Privacy Act 2020, you have the right to:

  • Access: Request access to the personal information we hold about you.​

  • Correction: Request correction of any inaccurate or incomplete information.​

  • Deletion: Request deletion of your personal information, subject to legal obligations.​

  • Withdrawal of Consent: Withdraw consent to processing your personal information, where applicable.​

To exercise these rights, please contact us using the details provided below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our Site.​

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.​

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.​

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Getaway Safari
7 Exmoor Street
Havelock North 4130
New Zealand
T: +64 (0)21 421 330
E: linda@getawaysafari.co.nz